Help Center

Tutorials, Tips, and Latest Announcements

Help Center

Tutorials, Tips, and Latest Announcements

Help Center

Tutorials, Tips, and Latest Announcements

Help Center

Tutorials, Tips, and Latest Announcements

Frequently Asked Questions

How does EMMA work?

EMMA works by integrating with the marketplace platforms and updating the inventory numbers on all platforms automatically whenever a new order comes in on any platform, or whenever you update the inventory number through EMMA's dashboard. We ensure reliability using our own proprietary system to ensure inventory numbers are synced correctly even during periods of high sales volume such as mega campaigns.

Which platforms are integrated with EMMA?

EMMA is integrated with many different marketplaces such as Lazada and Shopee, and also e-commerce website platforms such as Shopify and WooCommerce. You can find our full list of integrations here.

I sell my products in different quantities on different platforms, can the inventory numbers still be synced?

Yes! We have built in a feature of customized flexible sync rules for you to define the way the stock numbers should be synced! We believe that for our sellers to succeed, our software must be flexible enough to accommodate different selling methods such as selling in multiple quantities and selling in bundles. With our Sync Rules creator, you can ensure that even if you are selling the same product in different quantity sets on different platforms due to business or marketing reasons, the stock is still correct across the platforms.

When are the inventory numbers synced across platforms?

Synchronization happens in real-time! Every time a new order comes in, the inventory on all platforms are updated in a matter of seconds. Try it out for yourself now!

I have more questions, how do I contact your team?

Send us an email at contact@emma.com.sg and we will be happy to help!

How does EMMA work?

EMMA works by integrating with the marketplace platforms and updating the inventory numbers on all platforms automatically whenever a new order comes in on any platform, or whenever you update the inventory number through EMMA's dashboard. We ensure reliability using our own proprietary system to ensure inventory numbers are synced correctly even during periods of high sales volume such as mega campaigns.

Which platforms are integrated with EMMA?

EMMA is integrated with many different marketplaces such as Lazada and Shopee, and also e-commerce website platforms such as Shopify and WooCommerce. You can find our full list of integrations here.

I sell my products in different quantities on different platforms, can the inventory numbers still be synced?

Yes! We have built in a feature of customized flexible sync rules for you to define the way the stock numbers should be synced! We believe that for our sellers to succeed, our software must be flexible enough to accommodate different selling methods such as selling in multiple quantities and selling in bundles. With our Sync Rules creator, you can ensure that even if you are selling the same product in different quantity sets on different platforms due to business or marketing reasons, the stock is still correct across the platforms.

When are the inventory numbers synced across platforms?

Synchronization happens in real-time! Every time a new order comes in, the inventory on all platforms are updated in a matter of seconds. Try it out for yourself now!

I have more questions, how do I contact your team?

Send us an email at contact@emma.com.sg and we will be happy to help!

How does EMMA work?

EMMA works by integrating with the marketplace platforms and updating the inventory numbers on all platforms automatically whenever a new order comes in on any platform, or whenever you update the inventory number through EMMA's dashboard. We ensure reliability using our own proprietary system to ensure inventory numbers are synced correctly even during periods of high sales volume such as mega campaigns.

Which platforms are integrated with EMMA?

EMMA is integrated with many different marketplaces such as Lazada and Shopee, and also e-commerce website platforms such as Shopify and WooCommerce. You can find our full list of integrations here.

I sell my products in different quantities on different platforms, can the inventory numbers still be synced?

Yes! We have built in a feature of customized flexible sync rules for you to define the way the stock numbers should be synced! We believe that for our sellers to succeed, our software must be flexible enough to accommodate different selling methods such as selling in multiple quantities and selling in bundles. With our Sync Rules creator, you can ensure that even if you are selling the same product in different quantity sets on different platforms due to business or marketing reasons, the stock is still correct across the platforms.

When are the inventory numbers synced across platforms?

Synchronization happens in real-time! Every time a new order comes in, the inventory on all platforms are updated in a matter of seconds. Try it out for yourself now!

I have more questions, how do I contact your team?

Send us an email at contact@emma.com.sg and we will be happy to help!

Still can't find the help you need?

Get in contact with us and we will be happy to help!

Still can't find the help you need?

Get in contact with us and we will be happy to help!

Still can't find the help you need?

Get in contact with us and we will be happy to help!

Still can't find the help you need?

Get in contact with us and we

will be happy to help!

With EMMA, your inventory is in perfect harmony, empowering your business to thrive.

Say goodbye to overselling, underselling and operational headaches with real-time and accurate multi-channel stock level updates.

© 2023 EMMA by TANGENT TECH LLP (T21LL1338J) registered in Singapore. All rights reserved.

With EMMA, your inventory is in perfect harmony, empowering your business to thrive.

Say goodbye to overselling, underselling and operational headaches with real-time and accurate multi-channel stock level updates.

© 2023 EMMA by TANGENT TECH LLP (T21LL1338J) registered in Singapore. All rights reserved.

With EMMA, your inventory is in perfect harmony, empowering your business to thrive.

Say goodbye to overselling, underselling and operational headaches with real-time and accurate multi-channel stock level updates.

© 2023 EMMA by TANGENT TECH LLP (T21LL1338J) registered in Singapore. All rights reserved.

With EMMA, your inventory is in perfect harmony, empowering your business to thrive.

Say goodbye to overselling, underselling and operational headaches with real-time and accurate multi-channel stock level updates.

© 2023 EMMA by TANGENT TECH LLP (T21LL1338J) registered in Singapore.

All rights reserved.